Five Stars Poker Club - Responsible Gaming

We want to ensure that our players always enjoy their experience at the Five Stars Poker Club. That's why we ask you to always to play responsibly. It is our goal to ensure that gambling on our site is entertaining and fun. In some instances however, gambling can become a problem. We are committed to taking every reasonable step to discourage problem gambling. Our systems are designed to reduce the opportunities for problem gambling to occur:

We place monetary limits on the amounts that can be deposited in any
one day/week/month
We place limits on the amount that can be staked per game
We only allow you to use one credit/debit card allowed at any time
We employ sophisticated monitoring tools to identify problematic use
We include reality checks in games for example the current time is always
displayed on screen
We give you the ability to view your own game play history and daily win/loss

All our customer support team are trained extensively to understand responsible gaming. If you believe you may have a gambling problem and wish to be excluded, please contact support@pokerresponse.com and we will ensure this is effected straight away.

In order to assist our players in gambling responsibly, St Minver and Five Stars Poker Club has built a close association with Gamcare, the charity committed to promoting responsible attitudes towards gambling and working for the provision of proper care for those harmed by gambling dependency. Visit the Gamcare site here!

Keeping control

Whilst the majority of people do gamble within their means for some it can spiral out of control. In order to help you keep control we would like you to remember the following.

Gambling should be entertaining and not seen as a genuine way of making money
Avoid chasing losses
Only gamble what you can afford to lose
Keep track of the time and amount of money you spend gambling
If you need help, use the deposit limits and time limits in the player protection page
to control the amount you can spend
If you need to have a break from gambling then you can use our exclusion options
within the player protection section
If you need to talk to someone about problem gambling then contact GamCare

Questions

Do You Have a Gambling Problem?

Ask yourself the following questions:
1. Do you stay away from work, college or school to gamble?
2. Do you gamble to escape from a boring or unhappy life?
3. When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
4. Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of tea?
5. Have you ever lied to cover up the amount of money or time you have gambled?
6. Have others ever criticized your gambling?
7. Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
8. Are you reluctant to spend 'gambling money' on anything else?
9. Have you lost interest in your family, friends or interests?
10. After losing, do you feel you must try and win back your losses as soon as possible?
11. Do arguments, frustrations or disappointments make you want to gamble?
12. Do you feel depressed or even suicidal because of your gambling?

Underage play

To play on our site you must be over 18 years of age. We use a variety of tools to verify the age of our players. Any player who provides dishonest information regarding their age automatically forfeit their right to any prize. All monies staked will be returned and the appropriate authorities informed. Civil proceedings or criminal prosecution may follow.

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